Always use and accredited operator – look for the 'tick'.
Tourism Businesses who display the accreditation tick have met a predetermined level of specific business criteria to enable them to provide and high level of quality customer service and best practice industry standards.
An accredited business is a business which has met set of nationally endorsed industry standards providing a model for continuous improvement in best business practice. These standards include:
Effective business planning
Professional and quality customer service
Accuracy in advertising
Compliance with legislative requirements
Appropriate business licensing
Sound environmental practices
A friendly welcome
Free information service
A comprehensive range of local, regional and state wide brochures
Maps and directional information
Information and booking services for accommodation and tours
Information on attractions, events, retail outlets and local sevices
Information on road conditions and transport options
Unbiased local knowledge on the area
24 hour access to information, emergency contact numbers and accommodation options
Public toilets onsite or nearby
Enjoy your holiday in Australia – visit an Accredited Visitor Centre with confidence!